Unpaid phone bills? Internet no longer working?

Most likely, your credit information is still in order. A payment default is recorded in your credit report if the collection of the invoices advances into court and the district court confirms your payment obligation with a ruling. At that point, you have received a minimum of three payment reminders and one subpoena notification.

However, do not prolong the issue! Instead, agree on paying off the debt. Your telephone and internet service may be shut off due to unpaid invoices without advance notice, once you have received one payment reminder. In addition, every phase of the collection will result in additional costs for you. Learn more about the collection phases in the Did you receive mail section.

Yes, you can agree on paying the invoices in multiple instalments. Please do not delay and contact the collection agency to agree on the issue.

If you have received a letter from Lindorff, please contact our customer service department. You can create a payment plan also online yourself using your banking access codes to log into the My Lindorff Internet service.

Read more about it in the section titled Payment plan.

However, please not that if your telephone or Internet service has been shut off, it will not be reactivated until you have paid off all unpaid invoices, in accordance with the payment plan.

First, you will have to pay off all the unpaid invoices and the collection costs. Then contact the company’s customer service department. The service can usually be reopened, if you do not have other outstanding invoices and your credit report is clear. An activation fee is charged for the connection.

If you have a payment default entry in your credit report, it is most likely very difficult for to obtain a new telephone or Internet connection. For example, the telephone company may require you to pay a security deposit in advance. A payment default entry will remain in your credit report for 2-4 years.